The latest release of Cisco Unified Communications Manager, previously known as CallManager, offers a wealth of enhancements that expedite your return on investment by lowering administrative and support expenses, increasing worker productivity, enhancing collaboration, supporting the bring-your-own-device model of working, elevating data protection, and allowing efficient use of network resources. Cisco Unified Communications Manager enables extra voice, video, and data functions such as unified messaging, video conferencing, and collaborative client communication networks.
In a centralized deployment, Cisco Unified Communications Manager (UC Manager or CUCM) expands corporate phone capabilities to packet products such as VoIP handsets, media processing appliances, Voice over IP gateways, and mixed media applications across the network.
CISCO CUCM 8.6 UPGRADE PATH SOFTWARE
Progent in addition provides consulting and support for Cisco's IP voice-optimized network infrastructure products such as Integrated Services routers, Catalyst switches, ASA firewalls, and IOS voice gateways.Ĭall Control Software - Unified Communications Manager (CallManager)Ĭisco's call-processing agent is the centerpiece of the Cisco IP collaboration portfolio infrastructure and provides the versatility to deploy a centralized call-processing design, a decentralized model, or a combination of both. Progent can provide advanced consulting for all components of Cisco's UC solutions including call management tools, IP phones and softphones, and teleconferencing platforms. Progent can provide the online or onsite services of a Cisco-certified CCIE specialist who can assist businesses of any size to plan, install, manage, migrate, optimize, relocate, and repair Cisco UC products so you can maximize the competitive advantage of your UC investment. IP Gateways for connecting to outside networks and teleworkers.UC Software Applications for simplified access to real-time, chat, voice and video, phone messages, desktop sharing, and conferencing.Collaboration Phones and Softphones to optimize end-user engagement.Call Control Agents for managing rich media calls and sessions.Cisco's UC product line enhances the productivity of IT systems by slashing operating expenses combining multiple collaboration features with familiar software applications to increase worker output supporting collaboration among workers, partners, and vendors to save time and enhance business outcomes and simplifying the management of your communications environment.Ĭisco's Unified Communications solutions include these important product categories:, Unified communications, at one time restricted to managing Internet-based voice calls and faxing on the same system in order to replace traditional PBX equipment, now encompasses voice and video, mobility, IM, presence, collaboration services, and more in a centralized ecosystem that is manageable, scalable, secure, fault-tolerant, cost-effective, and intuitive.Ĭisco is the market leader in providing the hardware and software infrastructure for supporting the current paradigm of unified communications (UC). Sending real-time voice and video over Internet Protocol (VoIP and Video over IP) has advanced from simply being being a smart method to save money on phone bills to being an indispensable technology for collaboration and productivity.
Cisco IP Voice Phones and Unified CM/CallManager Consultingįrom Cisco CCIE Collaboration-Certified Telephony Professionals
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